DALFASTFrequently asked questions
Buying & downloads
How do I get my files after paying?
Instantly. Your download links appear on-screen the moment payment completes, and we email the same links to you. They also live permanently in your account library.
Do I need an account to buy?
No — guest checkout works fine. But if you create a free account with the same email (before or after buying), every purchase is stored in your library for easy re-downloading.
My download link expired or ran out. Now what?
Sign in to your account — your library always has your purchases. If anything is stuck, contact us and we'll restore access right away.
What payment methods do you accept?
All major credit and debit cards, plus Apple Pay and Google Pay where available — processed securely by Stripe. We never see or store your card details.
Files & printing
What file formats do I receive?
High-resolution JPG and PNG images plus a print-ready PDF, packaged in a ZIP. The product page shows the measured print resolution and the largest size the original artwork can support at that quality before you buy.
Where should I print?
Anywhere! Home printers work great up to A4/A3 on quality paper. For larger sizes, any local print shop or online print service (photo labs, poster printers) accepts our files directly.
Will the colors match my screen?
Files are prepared in standard sRGB, which is what consumer print services expect. Small variations between screens and printers are normal; premium paper makes the biggest difference.
Licensing
Can I use the art for my business?
Business use needs a Commercial Collection purchase. It covers client work, marketing, and selling up to 500 physical products per design. Details on the license page.
Can I share the files with a friend?
Sharing prints as gifts is fine and encouraged. Sharing the digital files is not — each purchase covers one household or business.
Refunds
What is your refund policy?
Because digital files are delivered instantly, all sales are final. That said, if your files are faulty or not as described, contact us within 14 days and we'll fix it or make it right.